Frequently asked questions
Ensuring safe and efficient chimneys for your home.
How often should chimneys be cleaned?
Chimneys should be cleaned at least once a year, more frequently if it's used heavily, to prevent creosote buildup and ensure safety.
What is chimney relining?
Chimney relining involves installing a new liner inside the chimney flue, enhancing safety and improving efficiency.
Can I use my fireplace during a chimney service?
It's best to avoid using the fireplace during any chimney service to ensure complete access and safety for our technicians.
What are the signs of chimney damage?
Cracks, leaks, and unusual smoke are common signs of chimney damage that need professional attention.
Is waterproofing a chimney necessary?
Waterproofing helps protect your chimney from moisture damage, extending its life and effectiveness.
How are chimney inspections conducted?
Inspections involve a visual check, sometimes with cameras, to assess the chimney's condition and identify any necessary repairs.
What is creosote and why is removal important?
Creosote is a flammable substance that builds up in chimneys; removing it reduces fire risk and improves efficiency.
How can I prevent chimney problems?
Regular maintenance, including yearly inspections and cleanings, helps prevent most chimney issues.
What does masonry repointing involve?
Repointing involves replacing damaged mortar in brickwork, maintaining the chimney's strength and appearance.
Why clean dryer vents?
Cleaning dryer vents reduces fire risk, improves efficiency, and prolongs the life of your dryer.
Got a chimney question?
Tell us the town and what you are seeing. We call back to set a time.